Back to School Clothing & Footwear Allowance (BSCFA)

30th July, 2012

Letter from Minister Joan Burton

As you are aware the BSCFA payments of some 115,350 families in respect of 205,125 children issued two weeks ago, with no application form required.

Applications from customers who did not receive an automated payment are now being processed from a centralised unit in the Department’s office in Letterkenny.  Some 47,000 applications have been received and an acknowledgement has issued by text to the 90% of customers who requested one.  Over 19,000 of these claims have been processed and those families have received their decision. The BSCFA section is processing claims which were received on July 9th   at present.  Payment in respect of these claims will issue on a daily basis, so it is expected that the majority of customers will receive their payment within four weeks of applying.

Forms are available from Local Offices, via SMS (text “Form BTSCFA” followed by your name and address to 51909) and on www.welfare.ie.
A phone bank is operational to deal with queries on the scheme. The LOCALL number is 1890662244.

I will continue to provide you with regular updates in relation to claim processing in order that you can provide an update to your constituents, but it would speed the process if you would refrain from making enquiries on individual cases.  Information in relation to the scheme is also regularly updated on the Departments website.